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Client Service Representative - INTERAMERICAN ROMANIA INSURANCE COMPANY SA
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| Tip
angajare: |
Permanenta |
| Tip
job: |
Full-time |
| Nivel
cariera: |
Entry-level (sub 3 ani experienta) |
| Domenii
de activitate: |
Asigurari, Banci, Sanatate, Secretariat/Administrativ, Serviciu clienti |
| Orase: |
BUCURESTI |
| Data
anuntului: |
10.11.2008 |
| Expira
la data: |
 Jobul a expirat ! |
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| Descriere
companie: |
| Interamerican, part of Eureko Group, is one of the leading insurance companies in Romania, offering a large variety of life, non-life insurance and Medisystem, the first integrated system of medical services. Interamerican’s mission is to assure that our clients get the best insurance programs through our team members’ professionalism. |
| Descriere
job: |
Provide timely and accurate information to incoming Interamerican customers for health services and product knowledge requests;
Identifies the clients’ need and follows up the health care process in Euroclinic;
Receives and checks customer complaints;
Delivers work regarding the client service activity;
Manages the clients’ coming to Euroclinic, maintains and develops the relationship with them;
Provide timely feedback to Interamerican and Euroclinic regarding service failures or customer concerns;
Answers questions from customers or individuals on how a product/service operates or directs them to the person that is able to assist them; |
| Cerinte: |
To be a quality-oriented person and have a continuous learning potential
Communication and orientation towards people
Client-focusing and flexibility
PC operation skills
Good Command of English
English speaking and writing good |
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