Interamerican, part of Eureko Group, is one of the leading insurance companies in Romania, offering a large variety of life, non-life insurance and Medisystem, the first integrated system of medical services. Interamerican’s mission is to assure that our clients get the best insurance programs through our team members’ professionalism.
Descriere
job:
Provide timely and accurate information to incoming Interamerican customers for health services and product knowledge requests;
Identifies the clients’ need and follows up the health care process in Euroclinic;
Receives and checks customer complaints;
Delivers work regarding the client service activity;
Manages the clients’ coming to Euroclinic, maintains and develops the relationship with them;
Provide timely feedback to Interamerican and Euroclinic regarding service failures or customer concerns;
Answers questions from customers or individuals on how a product/service operates or directs them to the person that is able to assist them;
Cerinte:
To be a quality-oriented person and have a continuous learning potential
Communication and orientation towards people
Client-focusing and flexibility
PC operation skills
Good Command of English
English speaking and writing good
Jobul a expirat ! 
